Where's my order?

Last Updated: Sep 20, 2017 03:29PM PDT

We aim to process & ship all orders within 24-36 hours of the order being placed. Please note that we are closed on weekends, so we do not include those hours in processing time.  You will receive a shipping confirmation email when your order has been packed, picked up and scanned.

Does your order include a Made to Order item? 

All made to order items are produced by exclusively by our manufacturer as your order is placed and shipped out; you will receive your made to order in a separate shipment from any other items you have ordered.

You should receive tracking for your made to order product within 4-7 days and all domestic orders will arrive within 3-5 business days of being shipped.
International orders generally that 1-2 weeks to arrive but can be delayed by your local customs office so it is best to check your tracking periodically for updates.


Contact Us

Email response hours:
Mon-Fri from 9am-5pm Pacific Time (PT)

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